The Practice Administrative Support Floater will be responsible for organizing daily patient schedules, triaging incoming patient reports to appropriate locations, answering phones, checking in/out patients, booking surgical cases, preparation of billing information for billing services, obtaining and documenting insurance pre-authorizations and pre-certifications and facilitating patient administrative needs as assigned within the department.
Verify prescription transmission to pharmacy via CROWN.
Oversee physicians’ clinical and administrative calendar.
Arrange meetings, prepares agenda.
Schedule and organize surgeries using OR Manager and CROWN (EMR).
Provide pre-operative instructions to patients, monitor incoming patient information from various sources (Webcis, facsimile).
Review surgical and clinical forms for completeness and accuracy for all surgical procedures including consent forms and pre-screening tool.