May include, but are not limited to the following:
Responsibilities
Responsible to answer all division’s telephone calls
Working with Scheduler, receive all pending patient medical records, scans and reports; Scan documents into CROWN.
Responsible for physician’s schedule; maintain and update daily IDX scheduling templates; coordinate changes with Scheduler and Front Desk Receptionist
Monitor IDX for open referrals & follow up (2-3 days before appt)
Using the IDX template, schedule exiting patients for follow up visits; visits to other medical office(s) and ancillary tests and scans
Provide exiting patients with confirmations for doctor and diagnostic appointment and the corresponding referrals and pre-authorizations
Complete and provide school letters
Print and give patients office visit summary and/or education material in compliance with Meaning Use policy
Qualifications
High School Diploma or the equivalent in education, training, experience in a clinical practice.
Bachelor’s Degree Preferred.
Knowledge of IDX billing and scheduling systems preferred.
