The Front Desk Receptionist/Medical Assistant will be assigned to provide coverage for any of the faculty practice departments and locations at ColumbiaDoctors Tarrytown. Hours and days may be variable Monday through Friday 7am to 7pm and occasional Saturdays.
Greeting and interacting with patients in a courteous, professional and welcoming manner.
Check patients using HealthGrid/IDX ; accurately collecting, updating and verifying patient demographic and insurance information in IDX and/or patient’s chart.
Collection of copayments/fees and posting of payments to IDX, daily reconciliation of the cash drawer.
Scheduling follow up appointments with providers and other departments/facilities to help coordinate follow up care and diagnostic testing, providing patient with appointment card and all necessary instructions to ensure a smooth follow up visit; obtaining insurance pre-authorizations for treatments and diagnostic procedures as needed.
Collect and record Pharmacy information/Meaningful Use data in IDX/CROWN; scan information into CROWN (including but not limited to insurance card, referrals, registration forms, outside records, etc).
Responsible for managing a smooth clinic flow by assessing and anticipating MD schedule, ensuring any patient results or chart documents are available and assigning clinic space effectively.
Ensures that the examination /consultation/treatment rooms are stocked with requisitions, forms, and medical supplies; completes medication reconciliation.
Interviews patient, measures vital signs, height and weight, and records information in CROWN.
Performs EKGs, phlebotomy, urinalysis, and assist physicians in biopsies and minor procedures such as suture removal, staple removal, and wound care, etc. as needed (training provided, competency monitored).
Ability to work flexible hours/days as well as rotating Saturdays.
High School graduate or GED equivalent
Medical Assistant certificate required.
1-3 years of experience in an outpatient medical office environment preferred
Possess knowledge of modern medical office equipment, systems and procedures
Ability to work independently and takes initiative to improve overall office operations
Excellent communication/customer service
Ability to adjust daily to different services and medical staff needs, process, and clinic flow