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Medical Secretary
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Summary
The Medical Secretary will be responsible for the day-to-day operations of a high volume practice of Neurology.
Responsibilities
 
  • Scheduling appointments for office visits and procedures; performaning pre-registration intake for new patients; and obtaining referrals and verification of coverage.
  • Will also perform pre-certifications for procedures and other services, and obtain records and referral information for patient appointments.
  • Will verify patient information in IDX, CROWN, determine and collect insurance payments and co-payments.
  • Will track payment from patients and insurance companies, review EOBs, analyze rejections/denials, and interact with Departmetn Billing office in handling patient inquiries.
  • Shall ensure that all billing is in compliance prior to submission to billing office.
  • Will assist with Managed Care Plan credentialing.
Qualifications
  • High School Diploma is preffered or the equivalent in education, training and experience.
  • 0 to 2 years of related experience working in a physician practice scheduling appointments and working with medical records.
  • Computer literacy-ability to use Microsoft Word.
  • Ability to work with patients in an empathetic manner.
  • Effective and appropriate interpersonal and communication skills both.
  • Reliable and highly motivated.
  • Ability to understand and adhere to established procedures or other complex guidelines in the performance of work tasks.
  • Ability to work with others in a central operation team and facilitate requests related to patient care/patient flow.
  • Ability to perform tasks with accuracy and minimal error rate.
  • Ability to use good judgement in the course of interactions with physicians, patients, staff, and management.
  • Possess professional communication skills.
  • Bilingual Verbal Fluency in Spanish and English-a plus.


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