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Medical Secretary
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Summary
Maintain physician’s schedule according to physician’s instructions and in accordance with office protocol. Accurately register and schedule appointments for patients in GE/IDX practice management system. Prepare patients’ charts, greet, check in/out and schedule follow up visits for patients; schedule and/or coordinate ancillary tests, procedures and surgeries as necessary. Obtain pre-certifications/pre-authorizations for services when necessary. Respond to patients’ general questions about the practice, health insurance coverage and explain billing procedures. Answer and carefully screen phone calls; obtain detailed information and email or take written messages; direct and transfer calls appropriately.
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