The on-site medical assistant will support the medical director with all aspects of patient visits. The medical assistant will ensure service excellence by becoming familiar with the specialized medical expertise of the examination of children victims of physical and sexual abuse. She/he will assist children and their parents in addressing the many concerns when abuse is suspected. She/he will help answers the questions that parents may have, such as “why does my child have to go through one more thing after she/he has been through so much?” or “is the same as an adult female gynecologic examination with a vaginal speculum and internal”?
Schedule appointments using IDX system
Register patients upon arrival
Assist the child abuse clinician during the examination: Set up examination/consultation/treatment rooms at the start of each day for patient visit. Take vital signs, enter in EMR
Collect specimen, process to the lab and print results
Digital photographic images & EMR
Comply with subpoena/ summary exams as requested
Maintain statistics of subpoena requests, number of referrals, number of exams, FRE reimbursement, court appearances
Complete FRE and billing for physical abuse cases
Clerical duties such as keeping the examination room stocked with requisitions, forms, medications, medical supplies, sexual offense rape evidence collection kit; maintain adequate inventory of medical supplies (place orders); answer phone inquiries, take complete and accurate messages and schedule new and missed appointments and follow-up
HS Diploma or the equivalent in education, training and
MA certification required.
1-2 years of experience required
Experience in a clinical practice preferred
Bilingual (Spanish) preferred
Knowledge of IDX billing and scheduling systems preferred.