The Front Desk Receptionist will be assigned to provide coverage for the Tarrytown, NY ColumbiaDoctors office.
Greeting and interacting with patients in a courteous and professional manner
Accurately collecting, updating and verifying patient demographic and insurance information in IDX/CROWN and/or patient’s chart. Using IDX to check patients in for their appointments and make follow up appointments upon check out.
Performing insurance eligibility and verification as needed.
Collection of copayments and posting of payments to IDX, daily reconciliation of the cash drawer.
Collection and recording of Meaningful Use data in IDX and CROWN
Obtaining insurance pre-authorizations for treatments and diagnostic procedures and recording in the appropriate system.
Accurately scanning information into CROWN (including but not limited to insurance card, referrals, registration forms, outside records, etc).
Checking messages and following up with patients (including reminder phone calls) in a timely manner.
HS Diploma Required. Bachelor’s degree helpful.
2 to 5 years of experience in an outpatient medical office environment
Knowledge of IDX or other electronic billing systems preferred.
Possess knowledge of modern medical office equipment, systems and procedures
Ability to work independently and takes initiative to improve overall office operations
Excellent communication/customer service
Ability to adjust daily to different services and medical staff needs, process, and clinic flow.