The Medical Secretary/CMA will be responsible for the day-to-day operations of the heart failure and transplant program.
Responsible for patient check-in and check-out at the front desk for all heart failure and transplant patients. Monitor the physicians’ daily patient schedules. Serve as the contact for scheduling follow-up appointments for office visits and procedures; and obtaining referrals and verification coverage.
Review insurance information, obtain all necessary pre-certifications for procedures and other services, and obtain records and referrals information for patient appointments.
Verify patient information in IDX, CROWN, Webcis, and Eagle, determine and collect insurance payments and co-payments.
Coordinate required patient documents to be scanned for CROWN filing and designate to the appropriate personnel.
Set up examination /consultation rooms; assure rooms are stocked and cleaned between patient visits.
Monitor phlebotomy room and supplies. Place supply orders as needed.
Perform EKGs, holter monitors, blood pressure and INR checks. Conduct phlebotomy for designated patients.
Utilize the CROWN system to input discreet clinical data elements: medications, allergies, vitals, labs, patient problems and orders.
Bachelor’s degree or the equivalent in education, training and experience in a clinical practice setting.
Credential Medical Assistant certification from an accredited program required.
Knowledge of IDX billing and scheduling systems preferred.
Knowledge of Medical terminology and 2-3 years of related experience.