The Front Desk Receptionist/Medical Assistant will be assigned to provide coverage for the department of Orthopedic Surgery at Columbia Doctors Eastchester, Bronxville and/or Tarrytown.
Check patients using HealthGrid/IDX ; accurately collecting, updating and verifying patient demographic and insurance information in IDX and/or patient’s chart. Collection and recording Pharmacy information and Meaningful Use data in IDX/CROWN.
Collection of copayments/fees and posting of payments to IDX, daily reconciliation of the cash drawer.
Scheduling follow up appointments with providers and help coordinate follow up care and diagnostic testing, providing patient with appointment card and all necessary instructions to ensure a smooth follow up visit.
Accurately scanning information into CROWN (including but not limited to insurance card, referrals, registration forms, outside records, etc).
Coordinates all clerical aspects of patient flow for clinic day.
Ensures that the examination /consultation/treatment rooms are stocked with requisitions, forms, and medical supplies.
Completes medication reconciliation and/or test requisitions and places order in CROWN at direction of provider
CROWN Order Entries Required.
Interviews patient, measures vital signs, height and weight, and records information in CROWN. Performs EKGs, phlebotomy, urinalysis, and assist physicians in biopsies and minor procedures such as suture removal, staple removal, and wound care, etc. as needed (training provided, competency monitored).
High School diploma required.
College education or trade school preferred.
Certification as a Medical Assistant is required; must be nationally Certified or Registered
BLS certification required.
Casting, bracing and orthotic soft goods training preferred.
Ability to work with patients and make them feel comfortable.
One year of experience in an outpatient medical office environment preferred.
Knowledge of medical office equipment, systems and procedures.
Excellent interpersonal and customer service skills.