The Account Receivable Representative is responsible for reviewing and resolving dental open accounts, to ensure prompt and accurate billing. The position initiates audits and account review prior to billing, collection and refunds activity.
Research and responds to payer request.
Review credit balances for accuracy.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Review and Resolved LYRA unallocated balances.
Perform Bad debt Self-Pay Review of high dollar accounts prior to collections.
Assists in eligibility and works with the insurance company, patients and/or families in resolving charging and billing problems.
Reviews account history for third party sponsorship.
Knowledge of contracts, Dental billing requirements, APG, Medicare, Medicaid and compliance program regulations.
Good interpersonal, verbal, telephone and written communication skills in the English language.
Functional knowledge of basic computer operation and keyboard functions.
High school graduate or GED certificate.
Ability to follow-through and handle multiple tasks simultaneously.
Ability to work independently.
Some knowledge of electronic billing systems.
Must be a motivated individual with a positive attitude and exceptional work ethic
Minimum of 6 months to one year experience in a physician, Dental billing or third party payer environment.
Computer software skills (i.e. LYRA, MMIS, Axium, Microsoft Word, Excel and E-mail, etc.).