The Medical Secretary will be responsible for the day-to-day operations of the heart failure and transplant program.
Serve as Medical Secretary to support both the clinical and academic responsibilities of the practices of the heart failure and transplant program within the Medicine–Cardiology Department.
Monitor the physicians’ daily patient schedules. Serve as the contact for scheduling follow-up appointments for office visits and procedures; and obtaining referrals and verification coverage.
Review insurance information, obtain all necessary pre-certifications for procedures and other services, and obtain records and referral information for patient appointments.
Verify patient information in IDX, CROWN, Webcis, and Eagle, determine and collect insurance payments and co-payments.
Coordinate required patient documents to be scanned into the CROWN filing system. Scan all existing and new patient charts. Work closely with the Nurse Practitioners to process patient appointments and documents.
Medical Secretaries will rotate and cross cover other medical secretaries in the department.
Minimum Education: Bachelor’s degree or the equivalent in education, training and experience in a clinical practice setting. Minimum Experience: Knowledge of IDX billing and scheduling systems preferred. Knowledge of Medical terminology and 2-3 years of related experience.