The medical secretary is responsible for answering the phones, dissemination of appropriate information, scheduling patient visits and procedures, prior authorization, will serve as a floater when needed and other duties assigned by Practice Manager .
Confirm accurate demographic data
Process patient arrivals through IDX, ensure proper referral and or precertification are in place
Provide all check out functions including all follow up scheduling and preparing paper requisitions for lab work and collecting co-pays
File and scan chart notes and other medical information in appropriate chart and electronic medical record system
Obtain prior authorizations for procedures for providers in the practice
Call patients and insurance carriers for open invoices and provide additional documentation when needed
Ensure that all patient visits have billing documentation that is submitted to the billing department, including but not limited to all relevant and accurate patient demographic an insurance information
2 years of related experience in a high volume practice
Experience with frontend check in process open referrals, Experian, eligibility, authorization, etc.