The Medical Assistant serves as a liaison between the patient, family, and medical health
care team during the outpatient visit. The MA performs all clinical duties as requested by the physician and nurse, as well as operational duties in coordinating patient flow throughout the space.
Open and close clinic day for practice. Open exam/consult rooms. Make sure that rooms and work stations are tidy and stocked throughout the day.
Use CROWN program to keep track of patient arrivals.
Responsible for managing a smooth clinic flow by assessing and anticipating MD schedule and utilizing clinic space effectively.
Provide patient safety by following the policies and procedures of the office by using two identifiers with the patient before anything is done.
Takes patients' vital signs, including weight, height, blood pressure, pulse, respiratory rate and 02 sat as needed and collect samples (blood, urine etc.).
Perform phlebotomy in the lab in accordance with the venipuncture policy as assigned.
Review all medical forms for accuracy and update/clarify resolve issues during visit.
Maintain proper care of instruments and equipment, including high level disinfectant and sterilization. Daily testing and maintaining appropriate log books including refrigerator, sterilizer.
Responsible for making sure all practice specific medical equipment and supplies are brought down/stocked in the appropriate exam rooms prior to clinic start. This includes portable ultrasounds, etc.
High School degree or equivalent required.
Graduate from a Medical Assistant program required.
1-2 years Medical Assistant experience in an outpatient medical office environment and knowledge of medical terminology preferred.
Experience in phlebotomy required.
Current BLS and AED certification required.
Ability to work independently and takes initiative to improve overall office operations.
Must be able to handle in a professional and appropriate manner, heavy and diverse work load in a busy and pressured outpatient environment.
Must have excellent organizational skills, high energy level, highly developed interpersonal skills, and ability to actively handle acutely ill outpatients who are in stressful situations.
Ability to adjust daily to different services and medical staff needs, processes, and clinic flow.