CMA/Front Desk duties may include, but are not limited to the following:
Assist physicians with patient treatment and procedures, including venipuncture. Take vital signs: temperature, weight, height, blood pressure, conduct blood, urine tests and other measurements as needed. Provide phlebotomy and EKG services
Label and process specimens with required data (name, MRN #, DOB, date of service, md name). Retrieve lab results from CUMC or NYPH labs, as well as outside labs
Enter A1C and blood glucose measurements into CROWN
Maintain clean and orderly patient exam rooms after each patient visit. Maintain clean and orderly medical assistant stations and workrooms. Maintain supplies in physician exam rooms, as well as phlebotomy and lab supplies
Verify/update all patient demographic information. Obtain/verify all patient insurance information.
Process patient arrivals through the IDX system indicating arrivals and no-shows; confirm that proper referrals and/or pre-certifications are in place; contact referring physicians, as necessary, for referrals or pre-authorizations; Verify correct IDX financial class (FSCs)
Collect all co-pays and patient fees (cash, check, or credit card) at time of service, following Columbia University cash handling protocols. Review in IDX, patient unpaid balances and notify Billing Office for Billing Office follow up.
HS Diploma or the equivalent in education, training and experience in a clinical practice preferred.