Administrative Assistant will be responsible for the front desk administrative duties of a high volume Dental Faculty Practice.
Scheduling Appointments for office visits and procedures; performing pre-registration intake for new patients which includes obtaining all pertinent information insurance eligibility verification. Notation in charts of broken appointments and canceled day of appointments
Will collect patient registration information (i.e., name, address, insurance ID, date of birth) prior to patient arrival at the office to determine eligibility and private co-payments
Responsible for checking insurance eligibility and for notating confirmation for each visit in patient's chart. Call insurance for each patient
Greets visitors and assists as needed. Answers Telephones pleasantly and professionally; takes complete and accurate messages; prepares and follows up on messages, inquires and refers callers appropriately; ensures prompt delivery of messages to all.
Check for diagnoses, x-rays, pre-medication & latex allergies both in charts and in the computer.
Responsible for entering care forms from Dental Providers; entering daily treatment procedures and collecting treatment fees as well as discussing future financial arrangements. Balancing of credit card machine at the end of each day.
Minimum 5 yrs. experience in front desk/admin asst.
Knowledge of dental terminology and dental practices a must.
Computer Literate, with experience in dental software packages.